On the day of your hire, we will arrive 30 minutes before your hire time and install the inflatable. The inflatable is left at your location for the whole duration of the hire. 10 minutes after your hire time your inflatable is packed up and removed.

Yes for the safety of the children a responsible adult over 18years must supervise at all times. Training and instructions will be given after set up.

You can cancel your jumping castle hire 7 days before delivery. After this time the deposit will not be refundable. On the day cancellations will be charged the full hire amount unless due to weather. Jumpinglands has no cancellation fees for heavy rain or wind.

It is dependent on size and age, however generally 6-8 children at time.

At Jumpingland we have Team members with blue card certificate. Supervision is available for $35 an hour.

The jumping castle will be set up and dismantled by a Jumpinglands Team Member. They will arrive at least half an hour before booking time to set up.

Yes the castle blower needs to be plugged into mains power, if none is available then we can hire you our petrol blower or you are welcome to source your own generator.

Should our company have any concerns with weather, we will contact you the morning of your hire. Generally, with light rain the booking will still continue. Due to safety reasons our company is unable to set up in medium to heavy rain or wind, even though many Inflatables come with rain/shade covers. These covers prevent the rain from falling directly into the castle, however rainwater lying around the castle make surfaces slippery and wet and also pose other danger issues for the electrical source.

We can cancel your Jumping Castle hire 7 Days before the delivery date, half of your down deposit will be submitted. Jumpinglands has no cancellation fees for heavy rain or wind.

Jumpinglands is fully insured, a copy of our insurance policy is available on request.

No If any part of the inflatable will be on a surface other than grass e.g. artificial lawn, concrete driveways, pavers and inside halls or gyms, please inform the booking office to ensure weights and tarps are included in your hire. (No extra charges apply.)

The combos and slides are suitable for ages up to 12 years old and the jumping castles are suitable for ages up to 10 years old. STRICTLY NO TEENAGERS OR ADULTS ALLOWED.

If you're organizing a party, a Jumpingland jumping castle is a must-have for added fun and lasting memories, especially for kids' events, making it a popular choice for summer parties. When setting up your Jumpingland inflatable this summer, it's crucial to ensure the area is suitable. Typically, jumping castles are anchored on grass using pegs. But can they be placed on hard surfaces like concrete, indoors or outdoors? The answer is yes, with proper safety measures. While some inflatable rental companies may hesitate, it's entirely feasible. Here are some methods: Options for Securing Your Jumpingland Jumping Castle on Hard Surfaces: Sandbags or Weights: Placing sandbags at each corner of the jumping castle provides stability, ideal for outdoor setups on concrete or bitumen. Tying to a Strong Wall or Post: Using ropes to tie anchor points to sturdy structures like walls or posts, or even heavy vehicles, is effective but requires supervision to prevent tripping hazards for children. Thunderbolts: Secure and safe for concrete surfaces, thunderbolts require drilling and bolting directly into the concrete to anchor the jumping castle securely. Note that they may leave small holes. Additional Safety Considerations: Rubber Mats: Essential for preventing injuries from falls on hard surfaces like concrete or bitumen. Weather Conditions: Always check the weather forecast before setting up outdoors, as strong winds can pose risks if not properly secured. Setting up a Jumpingland jumping castle on hard surfaces like concrete is achievable when following these safety guidelines. So, whether you're planning a party indoors or outdoors, you can proceed confidently with your Jumpingland inflatable rental.