A Jumpingland team member will set up and dismantle the jumping castle. They will arrive at least 30 minutes before your booking time to handle the setup.

Yes, for the safety of the children, a responsible adult over 18 years old must supervise the jumping castle at all times. We will provide training and instructions after the setup.

Yes the castle blower needs to be plugged into mains power, if none is available then we can hire you our petrol blower or you are welcome to source your own generator.

On the day of your booking, our team will arrive 30 minutes before your scheduled time to set up the inflatable. It will remain at your location for the entire duration of the hire. We will return 10 minutes after your hire time to pack up and remove the inflatable.

The combos and slides are suitable for ages up to 12 years old and the jumping castles are suitable for ages up to 10 years old.

STRICTLY NO TEENAGERS OR ADULTS ALLOWED.

The number of children that can fit in a jumping castle depends on its size and the children's ages. Generally, it can accommodate 6-8 children at a time.

No, the inflatable does not have to be set up on grass. If any part of the inflatable will be on a surface other than grass, such as artificial lawn, concrete driveways, pavers, or inside halls or gyms, please inform the booking office to ensure weights and tarps are included in your hire at no extra charge.

If we have any concerns about the weather, we will contact you on the morning of your hire. Generally, bookings will continue in light rain. However, for safety reasons, we cannot set up in medium to heavy rain or wind, even though many inflatables come with rain/shade covers. These covers prevent rain from falling directly into the castle, but rainwater around the castle can make surfaces slippery and pose other safety issues.

Jumpinglands is fully insured, a copy of our insurance policy is available on request.

Yes, we offer supervision for the jumping castle. Our team members, who hold blue card certificates, can supervise for $35 an hour.

You can cancel your Jumping Castle hire 7 Days before the delivery date.

Half of the amount paid as a deposit will be submitted.

Jumpingland has no cancellation fees for heavy rain or wind.

If you're organizing a party, a Jumpingland jumping castle is a must-have for added fun and lasting memories, especially for kids' events, making it a popular choice for summer parties.

When setting up your Jumpingland inflatable this summer, it's crucial to ensure the area is suitable. Typically, jumping castles are anchored on grass using pegs. But can they be placed on hard surfaces like concrete, indoors or outdoors?

The answer is yes, with proper safety measures.

While some inflatable rental companies may hesitate, it's entirely feasible. Here are some methods:

Options for Securing Your Jumpingland Jumping Castle on Hard Surfaces:

• Sandbags or Weights: Placing sandbags at each corner of the jumping castle provides stability, ideal for outdoor setups on concrete or bitumen.

• Tying to a Strong Wall or Post: Using ropes to tie anchor points to sturdy structures like walls or posts, or even heavy vehicles, is effective but requires supervision to prevent tripping hazards for children.

• Thunderbolts: Secure and safe for concrete surfaces, thunderbolts require drilling and bolting directly into the concrete to anchor the jumping castle securely. Note that they may leave small holes.

Additional Safety Considerations:

• Rubber Mats: Essential for preventing injuries from falls on hard surfaces like concrete or bitumen.

• Weather Conditions: Always check the weather forecast before setting up outdoors, as strong winds can pose risks if not properly secured.

Setting up a Jumpingland jumping castle on hard surfaces like concrete is achievable when following these safety guidelines. So, whether you're planning a party indoors or outdoors, you can proceed confidently with your Jumpingland inflatable rental.